Privacy Policy
Effective Date: 09/09/2025
The Commercial Solar Exchange (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://commercialsolarexchange.com.
1. Who we are
The Commercial Solar Exchange connects UK & US businesses with trusted commercial solar installers. We are based in the UK and comply with the UK GDPR and Data Protection Act 2018.
If you have any questions, please contact us at:
📧 john@commercialsolarexchange.com
2. What information we collect
We may collect:
- Personal details (e.g. name, company, email, phone number) when you fill in forms or request information.
- Business information related to your enquiry (e.g. location, energy usage).
- Website usage data via cookies and analytics tools (see our Cookie Policy).
3. How we use your information
We use your data to:
- Respond to enquiries and provide services.
- Connect you with vetted solar installation partners.
- Improve our website and services.
- Send you updates or marketing (if you have opted in – you can opt out anytime).
4. Legal basis for processing
We process your data under the following lawful bases:
- Contract – to provide you with services you request.
- Consent – where you agree to receive marketing.
- Legitimate interests – e.g. to improve our services and prevent fraud.
5. Who we share your data with
We may share your data with:
- Our vetted commercial solar installer partners (only where relevant to your enquiry).
- Service providers (e.g. website hosting, analytics tools).
- Regulators or legal bodies if required by law.
We do not sell your personal data.
6. Data storage & security
- Your data is stored securely on servers within the UK or EEA.
- We take appropriate technical and organisational measures to protect it.
7. How long we keep your data
We only keep your personal data for as long as necessary to fulfil the purposes set out above, or as required by law.
8. Your rights under UK GDPR
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your data.
- Restrict or object to certain processing.
- Withdraw consent (where consent is the legal basis).
- Data portability (receive a copy of your data in a usable format).
To exercise your rights, contact us at john@commercialsolarexchange.com.
9. Complaints
If you are unhappy with how we handle your data, you can complain to the UK Information Commissioner’s Office (ICO): www.ico.org.uk.